LC-MS and GC-MS Service, Engineering, and Repair

At Chem Quant, we provide expert LC-MS service, repair, and maintenance for laboratories that depend on performance, uptime, and reliable data.

We service a wide range of mass spectrometry and chromatography systems, including:

  • Shimadzu LC-MS / LC-MS/MS (8040, 8050, 8060 and more)
  • SCIEX LC-MS/MS systems (4000, 4500, 5500, 6500 series)
  • Shimadzu ICP-MS and GC-MS systems
  • Agilent GC and HPLC systems
  • Shimadzu and Agilent HPLC / UHPLC platforms

Whether you need LC-MS troubleshooting, preventative maintenance, instrument repair, or full-service support, our team is built to respond quickly and solve problems the right way.

Real LC-MS Troubleshooting — Not a Hand-Off

Most service models separate hardware and applications. That’s where problems get stuck.

Our engineers are cross-trained in both LC-MS hardware and method applications, so you don’t get caught between teams trying to assign blame.

If your issue involves:

  • Loss of sensitivity
  • Vacuum instability
  • Poor chromatography or peak shape
  • Inconsistent quantitation
  • Method performance issues

We take ownership and work the problem until it’s resolved.

Flexible Service for Your Lab

We know every lab operates differently. That’s why we offer:

  • On-site LC-MS service and repair
  • Remote troubleshooting and support
  • Custom service plans and contracts
  • Emergency response options
  • Application-aware engineering support

No rigid service structures. No unnecessary delays. Just support that fits your operation.

Why Labs Choose Chem Quant

  • Fast response times that minimize downtime
  • Deep expertise in Shimadzu and SCIEX LC-MS systems
  • True refurbishment and engineering experience—not surface-level fixes
  • One team that understands both the instrument and the data

When your system goes down—or your results don’t make sense—you need more than a service call. You need a partner who can solve it.

Locations Served:

We provide LC-MS service and support across the United States, with a strong focus on the Eastern half of the country.

Our Apex, North Carolina-based team regularly supports laboratories throughout the Southeast, Mid-Atlantic, and Midwest—allowing for faster response times and more consistent on-site availability when it matters most.

Get a Quote or Talk to an Engineer

Email us at support@chemquant.com to get a quote or learn more.

 

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